Once your total spend meets the required tier threshold, you’ll receive an email notifying you of the upgrade.

*Please note that it takes 21 days from the date of the qualifying purchase for the upgrade to take effect.

If an order is canceled or refunded, the points earned from that purchase will be deducted from your account based on the refunded or canceled amount.

Your birthday rewards will be automatically credited to your account every year on your birthday. If you recently updated your birthday and it's within the next 30 days, the rewards will be issued 30 days after the update.

Example: If today’s date is August 17, 2022, and you set your birthday as August 18, 1999, you will receive your reward on September 16, 2022.

No, points cannot be used to purchase gift cards.